Testimonials

It is with great pleasure and enthusiasm that I am writing to recommend and endorse the Utah Correctional Industries Micrographics.

Beaver County's tax rolls have never been microfilmed. Working with a small budget, buying microfilm equipment, hiring extra personnel along with finding space to microfilm; you can see that microfilming was not going to be a priority.

When I was contacted by UCI in October 2006, I was very excited to propose their program to my commissioners. It was a way that our county could afford to microfilm our tax rolls.

We started with the program the first of 2007. Working with UCI Data Services, the drivers who pick up and deliver the tax rolls along with their scanning department; I can honestly say it has been nothing but a positive experience. We have been able to microfilm all tax roll books from 1911 to 1960 including indexing on cd's for a very competitive price.

Once again, it's a pleasure to recommend Utah Correctional Industries Micrographics.

Beaver County Treasurer

TO WHOM IT MAY CONCERN:

I am pleased to give a letter of reference for the Utah Department of Corrections, Correctional Industries Division.

In 2007, UCI Data Services contacted me and asked if I would be interested in scanning some of my documents. Brigham City had already paid another company a lot of money for a software program and I had hired a part-time clerk to scan the documents for me. However, I was not happy with the software and it was not very user-friendly. So when UCI Data Services contacted me I thought maybe this was the answer. The price he quoted me was unbelievable cheap so I decided to give it a try.

Someone from UCI drove to Brigham City and picked up all my documents and took them back to the prison. Data Services called me when they arrived and discussed the documents in detail with me - how I wanted them indexed, how I wanted them scanned, etc. They promised me they would have the documents returned in the same order they received them and that they would call me with updates (yea, right, I've heard that before).

They were going to scan all the documents for me and create an index program for me. I was nervous and anxious about it.

However, I was very pleasantly surprised. Data Services called me on a weekly basis and told me where they were in the process and asked me questions about the indexing I had set up. They were very concerned that the software program they were creating would be the kind of indexing I wanted. It was very refreshing to receive updates and to know that they were doing things the way I wanted them.

After everything was scanned and the indexing and processing began, I started to speak with a Data Services Programming Clerk. He was very patient with me and was very concerned that the software program do what I wanted it to do, assuring me that it could be changed if I wanted anything different after I started using the program.

It was very exciting when the boxes of documents were returned - exactly the way I had sent them. I received a CD with the software program and all the scanned documents a few days later.

They did all of this for a little over $500 - unbelievable!

The software program is unbelievably user-friendly. It is tailor made to how I wanted it, so I didn't have to change any of the documents to fit their program, they fit the program to fit my filing system. It has saved me numerous hours in research. I can e-mail the documents to staff or to citizens. As I used the program, the Data Services Programming Clerk was always available to answer my questions and was very patient with me. Several months later I scanned and indexed the documents myself and he was very kind in helping me through that process.

I have very high praise for this program and the opportunity it gives the inmates to feel a sense of worth and accomplishment. But the main reason I am so willing to give a letter of reference is because of the great customer service I received through this process. I always got a live person on the phone when I called and they were always willing to help me, many times spending up to 45 minutes on the phone asking me questions on how I wanted the end result to be. They were always very pleasant and kind to someone who did not know what I was doing.

I highly recommend the services of the Utah Department of Corrections.

Brigham City Recorder
2nd Vice President, UMCA Board

The Utah Division of Oil, Gas and Mining began working with Utah Correctional Industries in October 2005 on a project to scan all of the division's oil and gas well files. Within 10 months, UCI had converted over 16,000 files -- containing almost one million documents -- into pdf images with indexing bookmarks. These files are now available on the Oil and Gas web site (http://oilgas.ogm.utah.gov) and are heavily used by individuals and companies to research Utah's oil and gas resources. Oil and Gas management originally feared that such a project would take years to accomplish, but UCI greatly surpassed all expectations. We have found their personnel to be extremely professional, friendly and competent. We continue to enjoy our working relationship with UCI and hope that continues for many years to come.

Information Services Manager
- - Oil & Gas Program
Utah Division of Oil, Gas and Mining